If you and/or someone you know has experienced abuse, there are services and resources available to provide help, guidance and support.

All helplines on this page are free and confidential to call.

PACIFIC GAMES HOST COUNTRY

In Solomon Islands

If you or someone you know is at immediate risk, please call 999

Recommended helpline:

Seif Ples – 132

• The Seif Ples Gender-Based Violence Crisis and Referral Centre offers a comprehensive first response service for victim-survivors of sexual and gender-based violence in the Solomon Islands. Call their helpline on 132 for assistance – open 24/7 and toll-free.

In Australia

If you or someone you know is at immediate risk, please call 000

Helplines Open Between Monday-Friday, 8:30am-4:30pm AEST

Bravehearts Information & Support Line – 1800 272 831

• Bravehearts Information & Support Line is for those seeking advice or help related to child sexual abuse and exploitation, including what to do if your child or someone you know has disclosed child sexual abuse.

In Good Faith Foundation – 1300 12 IGFF (4433) or email igff@igff.org.au

• IGFF offers free and confidential support to survivors, families, whistle-blowers and communities impacted by institutional abuses.

24/7 Support

If you are in crisis and require after hours assistance, please call:

1800RESPECT – 1800 737 732

• Confidential information, counselling and support for people impacted by sexual assault, domestic or family violence and abuse.

Kids Helpline – 1800 55 1800

• Free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Lifeline – 13 11 14

• Confidential telephone crisis support service for anyone needing crisis support and suicide prevention services.

13YARN Aboriginal & Torres Strait Islander Crisis Support (24 Hours) – 13 92 76

• Free and confidential service available 24/7 from any mobile or pay phone.

In Aotearoa NEW Zealand

If you or someone you know is at immediate risk, please call 111

Safe to Talk – 0800 044 334

• 24/7 helpline available to anyone affected by sexual harm in anyway. Offers free confidential contact with trained specialists and connects individuals to support services in the community. Also contactable via SMS: 4334.

Lifeline – 0800 LIFELINE (0800 54 33 54) or free text HELP (4357)

• Discuss any issue with qualified counsellors and trained volunteers – 24/7, confidential support.

0800 What’s Up – 0800 942 8787 or chat online at whatsup.co.nz

• Free, nationally-available counselling helpline and webchat service for children and teenagers. A safe place to talk about anything, run by qualified counsellors and open 365 days.

PGA COUNTRIES

In American Samoa

If you or someone you know is at immediate risk, please call 911

Helplines available include:

National Helpline – 1-800-4-A-CHILD (1-800-422-4453)

• Childhelp is a leading national non-profit organization dedicated to helping victims of child abuse and neglect. Serving the United States, it’s Terrirories and Canada, our hotline is staffed 24 hours a day 7 days a week with professional counselors who, through interpreters can provide assistance in 170 languages. 

Crisis Line 24 Hour – 699-4211

American Samoa Coalition against Domestic & Sexual Violence – 699-0171

In Cook Islands

If you or someone you know is at immediate risk, please call 999

Helplines available include:

Youthline – 0800 376 633

• Youthline offers a free Helpline service (text, phone, webchat & email) that supports young people throughout Aotearoa New Zealand and beyond.

Te Kainga O Pa Taunga – 20162

• Te Kainga O Pa Taunga provides 24/7, free, compassionate and confidential support by phone. They support everyone in Cook Islands who may be experiencing emotional distress related to abuse & domestic violence, anxiety, bullying, Dementia & Alzheimer’s, depression, eating & body image, family issues, gambling, gender & sexual identity, grief & loss, loneliness, parenting, pregnancy & abortion, relationships, school or work issues, self-harm, sexual abuse, stress, substance use, suicide, supporting a friend or family member, physical illness, trauma & PTSD. 

In Fiji

If you or someone you know is at immediate risk, please call 911

Helplines available include:

Child Helpline – 1325

• Operated under the Ministry of Women, Children and Poverty Alleviation, the Child Helpline 1325 is available for children 24 hours a day and 7 days a week. 1325 is a toll-free number that is manned by professional counsellors who are ready to listen to children’s problems and guide them towards getting the help they need and deserve.

Domestic Violence Helpline – 1560

• Fiji National Domestic Violence Helpline offers 24/7, free and confidential support and information over the phone. They exist to help people in Fiji who may be looking for support with abuse & domestic violence, and sexual abuse.

In Guam

If you or someone you know is at immediate risk, please call 911

Helplines available include:

National Helpline – 1-800-4-A-CHILD (1-800-422-4453)

• Childhelp is a leading national non-profit organization dedicated to helping victims of child abuse and neglect. Serving the United States, it’s Terrirories and Canada, our hotline is staffed 24 hours a day 7 days a week with professional counselors who, through interpreters can provide assistance in 170 languages. 

Alee Shelter Hotline –  (+671)  648-HOPE (4673)

• The Alee Children’s Shelter is an emergency receiving home for children ages birth to seventeen who are victims of abuse and/or neglect. Their hotline is 24/7. 

Child Protective Service – 671-475-2653/2672

In Kiribati

Helplines available include:

AIA MAEA AINEN – 28517 or 61514

• AIA MAEA AINEN supports women and children affected by violence. 

Kiribati Women and Children Support Centre (KWCSC) (Tarawa) – 191

• The goal of the Kiribati Women and Children Support Centre (KWCSC) is to better support women and children who are affected by violence. Women and children seeking assistance can visit the Centre in Bairiki, Tarawa, or phone its 191 Helpine number. 

• Kiribati Police – 188, 190, 191, 192
• Kiribati Women and Children Support Centre – 189
• Social Welfare (MWYSSA) – 1113

In Marshall Islands

If you or someone you know is at immediate risk, please call (692) 625-8666

Helplines available include:

Women United Together – 692-625-4296

• Women United Together is a support network for women who are affected by violence.

In Nauru

If you or someone you know is at immediate risk, please call (674) 110

Helplines available include:

National Council of Women – 674-444-3883 ext 115

• The National Council of Women support victims of family violence and can offer advice on further support. 

In New Caledonia

If you or someone you know is at immediate risk, please call 17

SOS écoute – 05 30 30

In Niue

If you or someone you know is at immediate risk, please call (683) 999

Council of Women – 683-4144

In Papua New Guinea

If you or someone you know is at immediate risk, please call 000

1-Tok Kaunselin Helpim Lain – 715-08000

• 1-Tok Kaunselin Helpim Lain is a toll –free confidential phone counselling service providing information and support for anyone experiencing family and sexual violence in Papua New Guinea.

Femili PNG – Lae: 7091 4027 or 472 8904 | Port Moresby: 7916 9063 or 325 1018 | Goroka: 7217 9445

• Femili PNG works to improve responses to family and sexual violence. If you, or someone you know, is experiencing family and sexual violence or child abuse, Femili PNG may be able to help you through their centres in Lae, Port Moresby and Goroka.

In Samoa

If you or someone you know is at immediate risk, please call 911

• SVSG is a proactive non-governmental organisation (NGO) established in 2005 with a mission to provide integrated, personalised, professional services for victims of crime.

In Tahiti

If you or someone you know is at immediate risk, please call 17

In Tonga

If you or someone you know is at immediate risk, please call 922

In Tuvalu

If you or someone you know is at immediate risk, please call 911

In Vanuatu

If you or someone you know is at immediate risk, please call 111

Pikinini Helpline – 163

• The tollfree, Pikinini Helpline has been set up to allow anyone to report if they are concerned for the safety or wellbeing of a child, just by calling 163. The helpline is available 24 hours a day, every day of the year, and staffed by trained child protection officers.